As a Commercial Support Engineer After Sales, you will play a central role in supporting our international customers and ensuring the successful delivery of technical service solutions. You will manage inquiries from a diverse range of clients worldwide — including end users, agents, distributors, and sales offices.

In this role, you will help define project scopes, coordinate services internally, and ensure that customers receive high-quality support and timely solutions. You will work closely with different departments and act as a key link between customers and internal teams.


What You’ll Do

Pre-Sales Activities

  • Collaborate with customers and internal stakeholders to define the scope and solution for service-related inquiries.
  • Translate customer needs into clear and accurate quotations.
  • Collect and evaluate information from various departments such as engineering, logistics, field engineering, and finance for complex or non-standard requests.
  • Maintain clear communication with clients in Dutch and English (additional languages are a plus).


Post-Sales Activities

  • Manage and process customer orders in the ERP system.
  • Monitor delivery timelines and proactively follow up on potential delays.
  • Coordinate and schedule field service engineers when required.
  • Ensure service orders are completed successfully and meet customer expectations.


Scope of the Role

  • Support customers worldwide (excluding the United States).
  • The position is office-based in Amsterdam with close collaboration across internal departments.


What You Bring

  • A technical background (degree in engineering or a related field is preferred).
  • Experience in project coordination or a similar role within a technical or industrial environment.
  • Strong analytical and systematic thinking skills with a problem-solving mindset.
  • Excellent organizational and project coordination abilities.
  • A proactive, results-driven, and persistent working style.
  • Ability to perform well under pressure and manage tight deadlines.
  • Strong communication skills in Dutch and English (additional languages are an advantage).


What We Offer

  • Salary around €6000 gross per month depending on experience.
  • 30+ vacation days for a healthy work-life balance.
  • Personal study and development budget to grow your skills.
  • Clear career growth opportunities within the organization.
  • A dynamic international working environment in Amsterdam.


Job alert

Je droombaan nog niet gevonden?


Meld je aan voor een job alert en krijg per e-mail bericht zodra de nieuwste vacatures beschikbaar komen!

Open sollicitatie

Vacature details


Locatie

Amsterdam

Uren per week

40

Salaris

6000

Dienstverband

Fulltime

Ben jij er klaar voor?

Ben jij er klaar voor? Solliciteer hieronder direct! Word onderdeel van een dynamisch en gepassioneerd team dat streeft naar succes. Wij bieden jou de kans om jezelf verder te ontwikkelen en bij te dragen aan het groeiende succes van het bedrijf!

Solliciteer
Sollicitatie proces

Hoe werkt solliciteren precies bij ons?

Een vacature gevonden die helemaal bij jou past? Je hoeft alleen nog maar te solliciteren!

😄
01
Stuur je sollicitatie

Vertel ons wie je bent en solliciteer binnen 1 minuut.

Meer weten over
deze vacature?

Neem dan nu contact op met Diederick van der Knaap

Sollicitatie insturen

Contact formulier icoon

Sollicitatie formulier

Door jouw CV te ontvangen via de mail kunnen wij direct de perfecte baan voor je vinden

Upload CV (word of pdf)

Ik ga akkoord met het versturen van bovenstaande gegevens

Chatten met Floris Goldsmeding